Privacy Policy

Effective Date: July 5th, 2025

At GoodThread (operated by Polkadot Parasol LLC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at hello@goodthread.com.

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on goodthread.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Personal Information You Provide

When you make a purchase or create an account, we collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences

Information Automatically Collected

When you make a purchase or create an account, we collect:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How we use your information

We use the information we collect in various ways, including to:

Process and fulfill your orders

Communicate with you about your orders and account

Send promotional emails (with your consent)

Improve our website and customer experience

Prevent fraud and ensure website security

Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

  • Shopify: Our e-commerce platform that processes orders and payments
  • Printful/Printify: Our fulfillment partners who produce and ship your orders
  • Payment Processors: To securely process your payments
  • Email Marketing Services: To send promotional emails (if you opt in)
  • Analytics Services: To understand website usage and improve our services

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure website security

You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through trusted providers
  • Regular security audits and updates
  • Restricted access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of promotional communications
  • Request information about how we use your data

To exercise these rights, contact us at hello@goodthread.com.

Email Communications

Promotional Emails

We may send you promotional emails about new products, special offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Order-Related Emails

We will send you emails related to your orders (confirmations, shipping updates, etc.) as these are necessary for order fulfillment.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Users

Currently, we only ship within the United States. If you are visiting from outside the US, please note that your information may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@goodthread.com‍
‍Business Name: Polkadot Parasol LLC