Terms & Conditions

Effective Date: July 5th, 2025

Welcome to GoodThread! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

At GoodThread, we are committed to your online privacy & security. Please read our Privacy Policy, which is a part of this agreement and may change from time to time.

GoodThread is operated by Polkadot Parasol LLC, a limited liability company based in Washington State. We specialize in eco-conscious apparel featuring original designs and sustainable messaging.

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free.

Product Descriptions

Our products are made-to-order using a print-on-demand process. This means:

• Products are created after you place your order
• Production typically takes 2-5 business days
• Customization or cancellation may not be possible once production begins

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time.

Pricing

• All prices are listed in US dollars
• Prices are subject to change without notice
• Applicable taxes will be added at checkout
• Shipping costs are additional and calculated based on your location

Payment

• Payment is required at the time of purchase
• We accept major credit cards, PayPal, and other payment methods shown at checkout
• By providing payment information, you represent that you are authorized to use the payment method

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Violation of these Terms

Shipping Areas

We currently ship only within the United States.

Delivery Times

• Production: 2-5 business days
• Shipping: 3-7 business days
• Total delivery time: 5-12 business days for most orders

Multiple Shipments

Orders with different product types may arrive in multiple shipments.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

Return Policy

We accept returns within 30 days of your order date. Please refer to our detailed Return Policy for complete terms and conditions.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us at hello@goodthread.com within 7 days of delivery with photos and your order number.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

All content on our website, including but not limited to text, graphics, logos, images, and designs, is the property of Polkadot Parasol LLC and is protected by copyright and other intellectual property laws.

Your Use

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

Product Designs

Our original designs and artwork are protected by copyright. Unauthorized use, reproduction, or distribution is prohibited.

You agree not to use our website to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Interfere with website functionality
• Attempt unauthorized access to our systems

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website.

Website Use

Our website is provided "as is" without warranties of any kind, either express or implied.

Product Disclaimers

• Colors may vary slightly due to monitor settings and printing processes
• Sizing may vary between different product types
• We do not guarantee that products will meet your specific expectations

To the fullest extent permitted by law, Polkadot Parasol LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising from or related to our products or services shall not exceed the amount you paid for the specific product giving rise to the claim.

You agree to indemnify and hold harmless Polkadot Parasol LLC from any claims, damages, or expenses arising from your use of our website or products, or your violation of these Terms.

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or supply chain disruptions.

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Washington State.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the effective date. Your continued use of our website after such changes constitutes acceptance of the new Terms.

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Polkadot Parasol LLC regarding your use of our website and purchase of our products.

If you have questions about these Terms, please contact us:
‍
‍Email: hello@goodthread.com
Business Name: Polkadot Parasol LLC

You must be at least 18 years old to make purchases on our website. By making a purchase, you represent that you meet this age requirement.

For customer service inquiries, including questions about orders, products, or these Terms, please contact us at hello@goodthread.com. We typically respond within 24 hours during business days.